Refund policy

All jewelry is final sale. If the jewelry arrives broken, I will either send a replacement (if the piece is still in stock) or issue a refund. In order to get a replacement or refund for jewelry which was broken upon delivery, please send a picture of how the jewelry arrived in its packaging within one week of delivery. You may send requests for replacement/refund along with a picture of the damaged jewelry to keeley@dancingbeejewelry.com. The customer is responsible for paying the cost of reshipping the item. I am not responsible for delayed or lost deliveries, and issues of that nature must be taken up with the carrier. I will not ask for the broken piece to be returned, and if any packages are returned to sender, the customer is responsible for the shipping cost. I will not exchange or refund for minor imperfections.